Status & Product Availability FAQ's
Starting a Return
Return Policy
Standard Returns
First, we want you to know that your satisfaction is what matters most to us.
Our standard return policy covers returns of most products in new or "like-new" condition up to 30 days after delivery.
If you've decided you don't like what you ordered after having it in your home for a couple of weeks, no problem. In order to return your item, click here to open our returns portal. Simply follow the steps on the screen to print your return shipping label, then drop off your package at an eligible location. You will receive a full refund for your item(s). In the event that you have thrown away your original packaging, please note that we are unable to provide additional return packaging.
Defective or Damaged Items
If we have made a mistake, we'll take care of it. If you received a defective or damaged product, please let us know as soon as possible so we can replace it for you.
In order to return your item, click here to open our returns portal. Simply follow the steps on the screen and you'll have everything you need!
Exchanges
Exchanges can only be made for different options of the same product at the same price point, e.g. apparel in a different size or color.
In order to process an exchange, click here to open our returns portal. Simply follow the instructions on the screen to return your item and order a different size, color, etc. For all other exchanges, simply return your item at magnolia.com/apps/returns for a refund or gift card and place a new order for the item you'd like in exchange.
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Canceling an Order
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